Hey Zuzu · BRUTANIX

Terms & Conditions

Effective: 1 October 2026 · Last updated: 1 October 2026

1. The service

Hey Zuzu helps you save and organize accessible Reel links, retrieve saved context, ask questions about content and schedule reminders through supported channels. Features and access may be limited while the service is being rolled out. Availability of a website or demonstration does not mean every feature is available to every user.

2. Eligibility and account security

You must be at least 18 and able to enter into these Terms. Use only accounts and phone numbers you control. Keep private sign-in links and verification details confidential. Notify us of suspected unauthorized access. Do not impersonate another person or connect their messaging account without permission.

3. Your content and permissions

You retain your rights in content you provide. You grant BRUTANIX permission to store and process that content as necessary to provide the services you request, including transcription, summaries, retrieval and reminders, subject to our Privacy Policy. This permission does not transfer ownership of your content to us.

Only submit content you have the right to use. Saving a Reel does not transfer copyright or grant permission to redistribute it. Respect creators’ rights and platform rules. We may be unable to retrieve content that is private, deleted, restricted or unavailable.

4. Acceptable use

Do not use Zuzu for unlawful activity, infringement, harassment, spam, impersonation or unauthorized access. Do not attempt to bypass platform restrictions, collect others’ private information or disrupt the service. We may restrict access to investigate abuse or protect users, and may remove content where required by law.

5. AI results and reminders

Transcripts, summaries and answers are generated automatically and may be incomplete or wrong. Check important information against the original source. Zuzu is not a substitute for professional advice or an emergency service.

You are responsible for checking the reminder’s date, time, timezone and channel. Delivery depends on connectivity, platform permissions, messaging windows, templates and third-party availability. Reminders can be delayed or fail; do not rely on them for emergencies, safety-critical tasks or other essential deadlines. You can stop WhatsApp reminders by sending STOP or disconnecting the channel.

6. Third-party services

Instagram, WhatsApp and other linked services have their own terms. Hey Zuzu is not affiliated with, sponsored by or endorsed by Meta, Instagram or WhatsApp. Changes to those platforms may affect the service.

7. Fees and changes

Any future paid plan, price and billing terms will be shown before you purchase it. These Terms do not authorize a charge on their own. Your mobile or internet provider may charge for its services. We may update or discontinue features and will provide appropriate notice of material changes where practicable.

8. Privacy, ending use and deletion

Our Privacy Policy explains processing of personal information. You may stop using Zuzu, disconnect channels or request account deletion using our deletion instructions. Suspension or disconnection does not automatically delete stored records.

9. Service limitations and responsibility

To the extent permitted by law, the service is provided as available, without a guarantee of uninterrupted operation, accuracy or successful retrieval or delivery. BRUTANIX is not responsible for failures attributable to independent third-party platforms or misuse of the service. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.

10. Governing law and contact

These Terms are governed by the laws of India, subject to any mandatory protections that apply to you. Contact BRUTANIX at hello@heyzuzu.app so we can try to resolve a concern. Nothing here limits your right to approach a competent court or authority.

11. Updates

We will publish changes here with an updated effective date and provide appropriate notice of material changes. If you do not agree to revised Terms, stop using the service and contact us about your data.